The letters deskDesk 03

Send It to the Desk

Corrections, arguments, review suggestions and real technical problems are welcome. Specific messages get read; vague sales pitches meet the spike.

A useful message says what happened, where it happened and why it matters. A very useful one names the article too. This saves an archaeological expedition through the archive.

What belongs on the desk

  • CorrectionsA factual error, broken source or detail worth rechecking.
  • SuggestionsA film, show, game or piece of technology genuinely worth covering.
  • DisagreementsSpecific ones. “You are wrong” is a headline, not a letter.
  • Site issuesA real broken image, unreadable page or interaction that failed.
A note for sales departments

If the message begins with “I noticed problems with your website,” please include the actual problem. The delete key dislikes suspense.